new post email notification

• 

  youngearthart · Member · Apr 2, 2014 at 12:07 am

  • Copy link
  • Add topic to favorites

  my followers are no longer receiving new post email updates

  The blog I need help with is: (visible only to logged in users)

• 

  youngearthart · Member · Apr 2, 2014 at 8:40 pm

  • Copy link

  Can someone at wordpress please help me?

• 

  timethief · Member · Apr 3, 2014 at 2:27 am

  • Copy link

  I’ll tag this thread for Staff assistance. Will you please provide a couple of usernames for those WordPress.com bloggers who did not receive the emails as well as a couple of email addresses for those who do not have WordPress.com accounts? The software will redact ie. HIDE the email addresses so only Staff can see them. After you do that subscribe to the thread so you are notified when they respond and please be patient while waiting.

• 

  gracejiyoung · Member · Apr 8, 2014 at 6:03 pm

  • Copy link

  Hi there,

  Please note your followers will have to check their own settings – you wouldn’t be able to do this for them. Have them check their Blogs you Follow email notifications by going here:

  http://wordpress.com/following/edit/

  In addition, have them check their Delivery Settings here to make sure they are not blocking emails from WordPress.com:

  https://wordpress.com/settings/subs-delivery/

  If they are email subscribers, have them check their settings here:

  Status

  Thank you!

• 

  gracejiyoung · Member · Jul 31, 2014 at 8:22 pm

  • Copy link

  Hi there,

  As a test I was following your blog, and I have been receiving your post notifications as seen here:

  

  I will stop following your blog.

  Cheers!