New Post will not Save or Publish
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When I type WordPress.com everything is blank and grayed out, Stats, Blog Posts, etc…. except WP Admin…. on all 3 of my WordPress blogs. When I try to post, it blinks SAVING… forever. This has been happening for several days now.
I find I can actually publish by cutting and pasting my New Post, Leaving Page, then pasting into WP Admin Posts. It’s cumbersome though.
Even trying to get help, I get a blank page, so I have found I can for some reason piggy back on this message. Any ideas? This just started happening, I didn’t change anything.
Appreciate your thoughts.The blog I need help with is: (visible only to logged in users)
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That’s very strange. In order to help you, Staff will need to know your specific computing environment details. Please work through the list that follows and report your details back here.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm
(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654
(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful please provide this specific info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including exactly what any error reports you receive state.
(d) Screenshots can be helpful. You can use http://snag.gy/ or http://cloudup.com to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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I just posted a response, but don’t see it.
So I’ll re-post best of my recollection.First off, thank you for taking the time to help. I really appreciate it.
1. Using Safari 9.0.2 – OK
2. Not using Internet Explorer, using Mac – OK
3. Cleared cache & cookies -
4. I have 21.0.0.182 – up to date Flash – OK
Will re-try posting to see if anything has changed
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OK.
6. (a) Internet connecting through Verizon MiFi device
(b) Safari 9.0.2
(c) trying to get you a screen shot of my blank grayed out blog -
Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
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I’m having trouble getting you a screenshot.
I would love to show you, as it may explain a lot.
I do Command+Shift+4, which puts a screenshot on my desktop, then I try to cut and paste here and it won’t.
So I’m doing something wrong. -
How do I disable all browser extensions or add-ons?
BTW, this is a brand new computer (3 mo.) old… and I have doing Posts fine without any issues up to a couple days ago.
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I’ve now downloaded FireFox (and created something completely foreign to what I’m used to) and tried to use Snagly to cut and paste screenshot to you… still not able to do so.
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Hey there,
So did you try to save and publish in Firefox and encountered the same problem? Yeah, that is the correct way to create a screen shot in OSX. Have you had any luck?
Let me know where you are in troubleshooting this issue – I’d love to help. Thanks!
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