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Forums / new registration username or reset password

new registration username or reset password

  • Unknown's avatar
    mikeomike · Member · Oct 14, 2014 at 8:22 am
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    Hi. Love WP :)

    I remember either I or an intern who worked for me long a go registered WordPress.com under specific username, but when I try to reset the password it asks for an email and I don’t remember what it was. Also, when I try to register again for that same username it says the username is not available, yet it also states that it doesn’t exist in other places.

    I think just sending a password reset to whatever password was used will help so I can get back in. How can I make this happen if I don’t remember the email address?

    Thank you in advance for your help.

    Best,

    Michael

  • Unknown's avatar
    staff-happychia · Staff · Oct 14, 2014 at 8:42 am
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    I <3 WordPress too, so glad to cross across your post :-)

    I think staff can help you. They will send you the password reset link to the email they have on file. I am tagging this for staff’s attention. Some friendly staff member will respond to this thread as as soon as they can.

  • Unknown's avatar
    staff-happychia · Staff · Oct 14, 2014 at 8:43 am
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    Sorry, I meant:

    …glad to come across your post although it is unfortunate that you could not access your account.

  • Unknown's avatar
    worldasourplayground · Member · Oct 14, 2014 at 1:41 pm
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    Hi I need my password. When I try to get a mail for the reset, I never receive the mail. I had an Indian guy set up my site, and I am afraid that he has changed the contact email. What do I do, I am desperate now.

  • Unknown's avatar
    worldasourplayground · Member · Oct 14, 2014 at 1:43 pm
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    Also when I register with godaddy.com I can get into WordPress but my published posts are nowhere?

  • Unknown's avatar
    mikeomike · Member · Oct 24, 2014 at 6:08 am
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    Chaitanyamsv,

    No one has reached out to me yet. How can this be resolved? Thank you.

    Mike

  • Unknown's avatar
    mikeomike · Member · Oct 27, 2014 at 5:41 pm
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    Can someone please help?

  • Unknown's avatar
    timethief · Member · Oct 27, 2014 at 5:55 pm
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    @mikeomike

    Please use account recovery http://en.support.wordpress.com/account-recovery/ Complete as much information as you can. If you do not have access to or don’t know the email address linked to the account that owns the blog, please check the box on the recovery form next to “I don’t know my registered email or username.” Then, fill out the rest of the form with the URL of the blog and your contact email address, and submit the form to the Account Recovery Staff, so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

  • Unknown's avatar
    timethief · Member · Oct 27, 2014 at 5:56 pm
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    @worldasourplayground
    Please click this link https://en.forums.wordpress.com/?new=1 and start your own thread.

  • Unknown's avatar
    mikeomike · Member · Oct 27, 2014 at 6:09 pm
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    Thank you timethief :) I tried, but the form requires I have one of these three forms of proof, which I don’t because my former intern set it up and I don’t know what he did.

    Do you have a transaction ID?
    Do you have an activation URL or key?
    Do you have two factor authentication codes?

    How can I submit a request not knowing these?

    Thank you.

  • Unknown's avatar
    staff-happychia · Staff · Oct 28, 2014 at 8:39 am
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    @mikeomike

    I am afraid it is nearly impossible to recover your account (even for Staff) without any of those details.

    The only option I can think of is, to create a new account and a new site/blog. If you would like to the content, you can export the RSS of your earlier blog and import it to the new blog. So your content is retained between the blogs. We can talk about the detailed steps if you choose to opt this.

  • Unknown's avatar
    staff-happychia · Staff · Oct 28, 2014 at 8:40 am
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    Oops, in my earlier comment,

    If you would like to the content

    should have been

    If you would like to retain the content

    .

  • The topic ‘new registration username or reset password’ is closed to new replies.

Tags

  • Account Recovery

About this topic

  • In: Support
  • 4 participants
  • 11 replies
  • Last activity 11 years
  • Latest reply from mikeomike

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