new site
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How do I contact customer service by telephone?
The blog I need help with is: (visible only to logged in users)
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Hi!
Sorry, there is no such thing as telephone help on WordPress.com as far as I know. But if you have a WordPress.com plan, you’ll have access to priority Live Chat Support. If you’re not a subscriber yet, you can find out more about available plans for your site here.
You can read more about Live Chat Support here.
Also, if you have a Business plan, you can also get personalized help – you can schedule a one-on-one orientation with a Happiness Engineer to set up your site and learn more about WordPress.com.
Best regards,
Olga -
re: Getting WordPress.com Support
How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
If you wish to contact Staff on any matter rather than posting details into a support thread like this one, and tagging that support thread with modlook in the sidebar please read on.
All support docs are at https://en.support.wordpress.com/, and that link is found on every page in this site, and on the bottom of every Admin page on every blog hosted here, and and at the bottom of every support forum thread and page on these support forums.
Go to https://en.support.wordpress.com/ and type in Getting WordPress.com Support into the search box and click https://en.support.wordpress.com/?s=Getting+WordPress.com+Support+
Results: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/
There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/
The best WordPress.COM contact form to use now for Staff assistance is:
http://wordpress.com/help/contactLive chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/
re: direct email support
Also note, that you can email WordPress.COM Staff at:
help@wordpress.com -
Maybe I can help you to get started with your site set up.
Every theme has a detailed theme description page and this one is at https://wordpress.com/theme/gateway and that’s where set up instructions for it and the live demo site link is found.
All support docs are at https://en.support.wordpress.com/ where we have a search box.
Please see these support docs:
Get started https://en.support.wordpress.com/start/
Quick Start https://en.support.wordpress.com/video-quick-start/
Tutorials https://en.support.wordpress.com/tutorials/Set Up Your Blog in Five Steps
https://en.support.wordpress.com/five-step-blog-setup/
Build Your Website in Five Steps
https://en.support.wordpress.com/five-step-website-setup/
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