New subscription

  • Unknown's avatar
    nickseanboston2 · Member ·

    How do I cancel my account. I have just been charged €299 for auto renewal, however, I have not used this service since I joined in Jan 2017. I would like to cancel my account and have a refund of €299. Many thanks, please advise.

  • avydun · Staff ·

    Note that refunds are issued within 30 days of plan purchase or renewal. You can manage your subscription on this page.

    Hope this helps. Let me know if you have questions.

  • staff-zinnia · Staff ·

    Hi –

    I’m happy to get this sorted. First, please sign in to the account that was billed and post here. There are no upgrades charged to the account you’ve contacted us from.

    Use the email address where the receipt was delivered to in order to get signed in correctly.

  • The topic ‘New subscription’ is closed to new replies.