New theme

  • Unknown's avatar

    I want something that is real easy. Dog and drop and position without code.
    I also want to speak with someone. Cannot find a phone number to call. Do not trust companies who do not supply phone support

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    There is no FTP access to any wordpress.com sites.

    The only themes we can use on WordPress.com hosted blogs are licensed and adapted to run on our multiuser software the themes are found here http://wordpress.com/themes/ and in your dashboard at > Appearance > Themes

    There is no FTP access to free hosted WordPress.com blogs for security reasons and we cannot:
    upload any third party themes,
    create child themes,
    create our own themes,
    edit templates,
    create own own layouts,
    or use stylesheets from other themes.

    See:
    Themes »Uploading Custom Themes
    http://en.support.wordpress.com/themes/adding-new-themes/

    WordPress.com sites have some built in plugins http://en.support.wordpress.com/plugins/. However, if you are reading anything that makes you think that we bloggers can install plugins, advertising, custom themes or third party themes on sites hosted by wordpress.COM, then you are mistaken/misinformed. We have never had that ability. You are confusing wordpress.COM hosted blogs and wordpress.ORG installs on paid hosting.

    Blogger installed plugin capability does not exist on WordPress.COM blogs and there is no upgrade you can purchase here that changes that reality. Permalink structure cannot be changed on sites hosted by wordpress.com

    For that type of functionality, you’d need a self-hosted WordPress.ORG software install running on a paid web hosting service.
    http://en.support.wordpress.com/ftp-access/
    http://en.support.wordpress.com/plugins/

    See: Moving to Self-Hosted WordPress
    https://move.wordpress.com/

  • Unknown's avatar

    Note that switching themes https://en.support.wordpress.com/themes/#switch-themes can be easily done, provided you are logged in as Admin under the same username account that registered the site. Themes are just “skins” on WordPress.COM hosted blogs. You can quickly and easily change themes on any WordPress.COM hosted blog to another one found here http://wordpress.com/themes/ and no data will be lost or negatively affected by the change. The only time you may have to do a lot of work is if you are changing to a dramatically different theme with different features and/or if you have done any CSS editing.

    Provided you are logged in as Admin under the same username account that registered the blog go to Dashboard > Appearance > Themes, Browse themes until you find one you like and click the “activate” or the “preview” link, or type in the name of the theme you want to use when it appears.

    The theme customizer https://en.support.wordpress.com/customizer/ provides a preview function for exactly that purpose ie. so you can view what a theme will appear like prior to changing one.

  • Unknown's avatar

    Cannot find a phone number to call. Do not trust companies who do not supply phone support

    That made me laugh out loud. I don’t trust any outfit that does not have extensive written support documentation. We cannot refer back to phone instructions like we can to written documentation.

    All support docs are at https://en.support.wordpress.com/
    Search for getting help https://en.support.wordpress.com/?s=getting+help
    Results Help! Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

    There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

    The best WordPress.COM contact form to use now for Staff assistance is:
    http://wordpress.com/help/contact

    Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

    re: direct email support
    Also note, that you can email WordPress.COM Staff at:

    help@wordpress.com

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