new theme problems
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Hi, I’ve just purchased the Perle theme. I want to use this theme for my website vmhairandmakeup.wordpress.com instead of the free theme I initially chose. It appears now that I have two sites – vmhairandmakeup.wordpress.com and myperle.wordpress.com instead of vmhairandmakeup.wordpress.com using the Perle theme? How can I change my initial free theme for the purchased Perle theme?
Many thanks.The blog I need help with is: (visible only to logged in users)
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Hello @victoriamallon,
First you have to switch to the site for which you want the theme.To switch the site,
1. Go to My Sites → SWITCH SITE and select the site you want to apply the theme.
2. After selecting, go here: https://wordpress.com/themes/ and search Perle theme. Click the 3-dots “•••” and click Activate.
OR
Just go here: https://wordpress.com/theme/perle, and activate the theme.This will replace the free theme with the Perle theme.
Hope this helps 🙂
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This doesn’t work. When I click the 3 dots I get the option of “live demo, purchase, try and customise, info, setup, support” – not ‘activate’. It doesn’t seem to register that I have already purchased this theme? It appears as another site under the name myperle.wordpress.com – I just want this theme to be activated for vmhairandmakeup.wordpress.com not become another site? Please see images attached. Thanks.
On
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Did you purchase the theme on this current account or some other account?
Also, make sure you are the owner/admin of the site/account if you trying to change the theme.
Can i add images??
You can add links to the images by using http://prnt.sc/
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No, you misunderstood me i meant i was trying to send you screen shots on this dialog..can i do that? Thanks
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Yes, this theme was purchased with the same account details. I am the only person editing the site.
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No, you misunderstood me i meant i was trying to send you screen shots on this dialog..can i do that? Thanks
You can post a screenshot using link i provided above. We cannot upload images directly on the forums.
Yes, this theme was purchased with the same account details. I am the only person editing the site.
Okay, in that case go here: https://wordpress.com/theme/perle, and see if you can activate the theme.
You did not cancel the theme purchase did you?
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Nope, didn’t cancel theme purchase. It’s showing up as a 2nd site – myperle.wordpress.com
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Alright, what happens when you click on pick this theme £52 or on Purchase(previously using 3-dots menu)?
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Okay, then you will be needing staff assistance for this. They can restore the premium theme purchase on your account.
So I am flagging this thread for staff attention. Please be patient, someone from the staff will be here to assist you soon.
Thanks! 🙂
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They are really simple, but sometimes there are glitches which causes little problems. Don’t worry about it.
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Hi victoriamallon,
I can remove the Perle theme from myperle.wordpress.com and give you credits to repurchase the theme on vmhairandmakeup.wordpress.com.
Please confirm you are happy for me to do so and I’ll sort that out for you :)
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