new to site

  • Unknown's avatar
    alainacollection · Member ·

    Hello, I am confused do I need to buy a business/ e-commerce plan to operate? I bought my hosting through bluehost for 3 years. Also I have 2 websites attached to and I only made 1 and other says I need to buy a plan. I wish yall had a phone to call. I need to see whats going on with domain name also.

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your first – although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums

    These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Are you wanting to host your second site, https://alainascollection.wordpress.com/, with WordPress.com? It’s already set up as a free plan – depending on the features you want for the site, you do not need to purchase a paid plan for it.

    Thanks!

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