new user access

  • Unknown's avatar
    ckloving · Member ·

    I have someone helping create my website via WordPress, they are having issues accessing the appearance options. ‘I am not getting complete dashboard in WordPress there is missing options in user, setting,
    appearances. So please resetup the WordPress or check if you can fix that issue.’

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums

    These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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