New-user.php downloading by creating a new user

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  konradekhof · Member · Sep 20, 2018 at 10:12 am

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  Hallo,

  I like to creat a new user, but it didnt work. Everytime the system lik two donwloade the new-user.php and dont create a new user.
  Where is the Problem?

  Best regards and thx for help

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  ami0789 · Member · Sep 20, 2018 at 10:26 am

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  Hello

  Could you please share your site URL also, so we can assist you better.

  Regards:

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  ami0789 · Member · Sep 20, 2018 at 10:27 am

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  Hello

  Also, please make sure that you have followed this doc about adding new users to your site: https://en.support.wordpress.com/user-roles/#adding-users-to-your-site

  Regards:

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  konradekhof · Member · Sep 21, 2018 at 5:28 am

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  Dear ami0789,

  thank you for help. It works now, but I dont know why.

  best regards from Germany