new user registration

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  cgrauke · Member · Mar 7, 2018 at 8:38 pm

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  I just received an email saying that a new user registration has been made on my site CHARLES GRAUKE photography
  username: desktop
  e-mail: (email visible only to moderators and staff)

  this is not me and I did not authorize anyone to establish a new registration

  can you send me any info regarding this?
  thank you
  Charles

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  shubhamgmath · Member · Mar 8, 2018 at 2:45 am

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  Hi cgrauke

  I am tagging this as ‘modlook’ for WordPress staff assistance. Please wait for some time they will get back to you on this.

  You can also use the option of live chat if you are under any of the paid plans of WordPress to get help from happiness engineers.
  To know more about how to access live chat please refer to the support document here:
  https://en.support.wordpress.com/live-chat/#how-do-i-access-live-chat-support

  Hope this helps

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  timethief · Member · Mar 8, 2018 at 2:48 am

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  Are you referring to this site?
  http://www.charlesgrauke.com/

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  timethief · Member · Mar 8, 2018 at 2:50 am

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  I just received an email saying that a new user registration has been made on my site CHARLES GRAUKE photography

  charlesgrauke.com is hosted by TierPoint
  Name Servers:
  ns1.asmallorange.com
  ns2.asmallorange.com

  It’s not on WordPress.COM servers and we cannot help you with it. To get hosting support contact your web host. For software support post to wordpress>ORG support.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  fstat · Staff · Mar 8, 2018 at 7:23 am

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  Hi there,

  This looks like a security issue with self-hosted WordPress sites. I suggest contacting your hosting provider.

  We had several reports of this issue on another thread:

  https://en.forums.wordpress.com/topic/new-user-admin?replies=6