New user registration problem with forum

• 

  bidyadebnath · Member · Nov 23, 2020 at 3:11 am

  • Copy link
  • Add topic to favorites

  Hello
  I am trying to use asgaros forum plugin so that users can register and post topics in forum. I have Jetpack enabled on my site. If I enable the option in security “Allow users to log in using wordpress.com accounts” new users registered with forum gets error message. But if I turn this option off new users can register though admin log in shows problem. I faced same problem with other forum plugins as well.
  I am using wordpress.com business plan and jetpack came with it.
  I need to use forum. please help to solve my issue.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-mckluskey · Staff · Nov 23, 2020 at 10:02 am

  • Copy link

  Hi there!

  This is actually expected. If you’re going to use any membership plugin (one that allows other users to create accounts on your site), you will need to disable the option to Allow users to log in using wordpress.com accounts.

  Also, remember that with your plan you can access Live Chat directly via https://wordpress.com/help/contact. That way you can get help faster.