NEW WEBSITE

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  drswag · Member · Apr 23, 2018 at 6:27 am

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  I registered a new website. thekingdomgalaxy.com and cannot get in. Both my user name and password are not working. Kindly assist. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  drswag · Member · Apr 23, 2018 at 6:33 am

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  The new website I am having issues with is the thekingdomgalaxy.com

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  kruttikaphalke · Member · Apr 23, 2018 at 6:38 am

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  Hi there,

  The site you’re referring thekingdomgalaxy.com is not hosted on WordPress.com. Your site is a self-hosted WordPress.org site.

  Name Servers :
  ns1.bluehost.com
  ns2.bluehost.com

  This is a public forum which provides support only for the sites hosted on WordPress.com

  You can seek help for WordPress.org sites here: https://wordpress.org/support/

  You can post your question in WordPress.org forum:
  https://wordpress.org/support/forum/miscellaneous/#new-post

  For more information here is the support documentation link below:
  https://codex.wordpress.org/

  Thanks.

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  ravichahar · Member · Apr 23, 2018 at 6:41 am

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  Hey drswag,

  The website you have mentioned is a self-hosted WordPress website(.org) and it is hosted on Bluehost.

  We can only help if it’s hosted on WordPress.com but it’s not.

  Please contact your web hosting customer support (Bluehost) to get help.

  Also, read the difference between both the platforms.

  WordPress.com vs. WordPress.org