New Website Questions

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    Our family wants to start a new website where multiple family members can collaborate on researching our family tree. We want to have one area of verified/sourced materials i.e., census records, birth records, death records etc. Another area is needed for speculating and ideas for research etc. We need to either upload a family tree or link to one on Ancestry. Is there anyone to call and get help setting this site up (probably using premium)? Can a debit card be used that can be recharged with funds as needed? Lots of questions. Are they all answered (and more) by the community or is there a tech support like Godaddy?

    The blog I need help with is: (visible only to logged in users)

  • Hi @searchmeister, you’d be welcome to set up a site with categories for all of those types of records. And sure, if you use any of our paid plans, you’d be welcome to use a card to renew those fees.

    Personally, since Ancestry and FamilySearch type sites tend to have a lot of very specific options for your family tree, I’d recommend linking to the tree there and using this site for communication rather than building a copy of your tree here, but it’s up to you.

    Our paid plans come with direct tech support. These community forums are for free users mostly — though we do also answer some presales questions here.

    And, our Business Plan also comes with two 1:1 sessions, or you can purchase one as you’d like:
    https://en.support.wordpress.com/concierge-support/

    Does that help? We’re happy to answer more questions here as you’d like.

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