New website to replace my old one

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  paulrees512120986 · Member · Mar 12, 2024 at 3:31 pm

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  Hi, I paid to have a website built using WordPress. We have had a rebrand and I would like to build a new website and replace the old one. But I don’t know how to get started.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Mar 13, 2024 at 10:35 am

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  Hi,
  
  I’ve checked it, and the site wmctraining.co.uk is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/
  
  Your site is hosted with ANS Academy. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community
  
  If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 
  
  Hope this helps!