New WordPress Update

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  studyinglifewithgigi · Member · Aug 24, 2020 at 6:02 pm

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  With the new update, my block editor has autosave but autosave spends hours trying to save and fails yo do so. How can I fix it? I love the block editor, but I can’t schedule or save my posts.

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  supernovia · Staff · Aug 24, 2020 at 8:52 pm

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  Hi @studyinglifewithgigi, can you confirm which site you need help with?

  Also, sometimes I’ve seen cases where the connection to the editor times out. If you copy your content, then refresh the page, and then re-paste your changes are you able to save that?

  Lastly, can you confirm whether you’re using https://wordpress.com/post or another editor?

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  studyinglifewithgigi · Member · Aug 31, 2020 at 3:44 pm

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  I need help with http://studyinglifewithgigi.com/.

  I have tried to copy my text and refresh the changes, but i still have trouble with saving.

  I am using the new block editor my site studyinglifewithgigi.com

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  staff-blorbo · Staff · Aug 31, 2020 at 9:14 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with SiteGround.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.