Newbie here

  • Unknown's avatar

    I am still new to wordpress so i apologize in advance for any difficulty, or inconvenience in understanding my situation. I created 2 wordpress sites a long while ago. I stopped paying attention to it due to other interests, and have forgotten my password to log back in to it. the sites name is

    Triace.tech

    I cannot remember ever tying my email to it. I need some help figuring out which steps to take from here to get back into my dashboard.

  • Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by NameCheap. Therefore, you need to contact them regarding your login issue.

    You can also try resetting the password by following these instructions:

    https://codex.wordpress.org/Resetting_Your_Password

    We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

  • The topic ‘Newbie here’ is closed to new replies.