newest update on iPhone 4S and "JetPack"?

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  lulu13 · Member · Aug 15, 2012 at 4:24 am

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  I downloaded the Aug. 9th update and all was well. Then today, my iPhone told me there was a newestest update, which I found strange but still downloaded. Since then, I have some problems using WordPress with my iPhone. I keep getting the following exact message: “Unable to sign in to JetPack. Please update your credentials try again” even though I am logged into my WordPress account. It won’t “sync” stats and comments. (the fact that the message I get is not even in good English scares me!)
  Blog url: http://cestpasmoijeljure.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  kardotim · Member · Aug 15, 2012 at 6:24 am

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  Could you try and disable all other plugins and reactivate Jetpack. This way we can see if other plugins interfere with Jetpack.

  Also make sure you are running the latest WordPress and Jetpack version:
  http://www.wordpress.org
  http://www.jetpack.me

  Looking forward to your reply.

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  lulu13 · Member · Aug 15, 2012 at 12:39 pm

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  I don’t know how to disable plugins on my phone, I don’t know what JetPack is, and I downloaded the newest WordPress version yesterday.

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  staff-blorbo · Staff · Aug 15, 2012 at 7:47 pm

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  Are you trying to access stats on http://cestpasmoijeljure.wordpress.com/ ?

  And, are you using the WordPress app http://ios.wordpress.org/ ?

  If so, please try deleting the blog from the app, then add it back. This won’t affect the blog, only its setting within the app.

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  lulu13 · Member · Aug 15, 2012 at 10:00 pm

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  macmanx, yes, on my iPhone. And I am using the WordPress app that I have always used without problem and it is the app you link. The problem started when I downloaded the latest update. And thank you, I erased the app and redownloaded it and is not working :)

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  staff-blorbo · Staff · Aug 15, 2012 at 10:08 pm

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  Not the app, but the blog’s listing in the app.

  To do this, load the app, head back to the main panel and hit “Settings.” Then, hit the Edit button in the top-right and delete the blog from the app.

  Then, hit Add a Blog to add it back.

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  lulu13 · Member · Aug 15, 2012 at 10:14 pm

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  Ah well, I erased the app and it worked, but I’ll remember your advice for next time. And I meant “it is NOW working” not “not”… sorry :)

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  staff-blorbo · Staff · Aug 15, 2012 at 10:44 pm

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  Oh, ok. :)

  I’m glad it’s working now!