Newly purchased domain has someone else’s account information

  • Unknown's avatar

    I just purchased a domain about a week ago. I am trying to create a website for that domain; it is not updating (when I hit ‘go live’ – it created a wordpress.com domain site for me which I never wanted). The live website for my domain is a godaddy squatting page. I noticed my domain’s contact information is someone else. (!!) If I try to update this contact information, it will send this person an email. I do not want that. Chat support is non-existent; I never get a human. Can anyone please help here? Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Update: My site is apparently up now, but I still can’t figure out how to boot this person on my account. Thanks!

  • Unknown's avatar

    Hi there, While I’ve gone ahead and flagged your thread for Staff attention, this is the information currently shown on our Site Profiler page for marinresists.org https://wordpress.com/site-profiler/https://marinresists.org

    When I click your link, this is what I see (temp screenshot)

    Where exactly do you see someone else”s contact information for your domain?

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