Newly registered domain
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Hello, everyone!
I need some urgent help.
I have just registered sharedovertea.com for momentsplusfeelings.wordpress.com
I missed the moment in documentation, that I cannot make it primary without a paid plan. I can go with personal but the plans already include a free domain for one year.How can I correct that? Will the domain payment I made will be transfered for the second year? And if I discontinue a paid plan, will I be able to keep my custom domain as primary?
Thank you in advance!
The blog I need help with is: (visible only to logged in users)
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Update: I paid a personal plan, but my custom domain still expires in 1 year. Can we correct that? Thank you!
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Hi there, I see that someone has flagged this thread for Staff assistance. Thanks for your patience while they get back to you here.
Going forward, now that you have a Personal plan, you also have direct support by email when you post to https://wordpress.com/help/contact
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Thank you!
I realize it is my mistake for not reading more carefully, but if I can transfer the payment of the domain for the second year, that would be nice.
I will be waiting for clarification :)
Thanks once again :-) -
Another update: I changed my free domain address from momentsplusfeelings.wordpress.com to sharedoverteablog.wordpress.com. In case this matters for the thread :)
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It looks as though you got this sorted out? I see an expiration of 2023-03-14 for your domain.
Let us know if you are still having trouble.
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