NEWSLETTER NOT SENDING AFTER UPDATE

  • Unknown's avatar
    pierreaevans · Member ·

    I recently updated my website (WordPress 6.4.2 is available! Please update now) in December of 2023. After doing that, things went haywire.

    1. My POP UP for new subscribers malfunctioned and omitted the section where the subscriber entered their name and email address.

    2. Also, my newsletter, which is generated to send to the subscribers, NO LONGER was being sent when I hit send. Is the connection from the SEND button missing in the code? The Newsletter is found under the POP UP BUILDER tab.

    I reverted back to the previous WordPress 6.4.1, but that has not eliminated the 2 problems… Newsletter not sending & POP UP malfunctioning.

    ALL WES WELL UNTIL I UPDATED!

    Please help.

    773-668-7836

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi,

    I’ve checked it, and the site gobangmagazine.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.

    You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:

    WP
    WordPress.com vs. WordPress.org
    in WordPress.com Support
    6 min read
    WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

    Your site is hosted with Inmotion. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community

    If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 

    Hope this helps!

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