Newsletter Subscription Email

  • Unknown's avatar
    hellourena · Member ·

    I set up a welcome email message by using Settings > Newsletter > Messages > Welcome email message.

    I then tried subscribing with my other email, however, I did not receive the welcome email message that I created before. I wonder what went wrong.

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • nicolynhramos · Staff ·

    Hi there!

    I don’t see that you’ve set up a message through Settings > Newsletter in that section. I’ve tested subscribing from another account and everything is working properly. Can you try adding a message there, saving the changes, and then having someone try subscribing again?

    Let us know if that doesn’t work and we’re happy to take another look once you’ve added a message there.

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