No able to edit/see website on profile.

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  tanishawashington · Member · Mar 24, 2021 at 5:13 pm

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  Hi, I am not able to see or edit my website (betterbodybynisha.com) .

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  a18s · Member · Mar 24, 2021 at 5:59 pm

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  Thanks for providing your site URL. It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with SiteGround.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Since SiteGround is hosting your site’s files, they also have access to those files and are the best ones to help you with this problem. You can reach out to their support team here:

  https://www.siteground.com/support

  I hope that helps :)