No able to login my wordpress account
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i am not able to login to my wordpress admin panel, and when i clicked lost my password it shows that my e-mail is not registered but that email is registered i am getting mails daily of comment
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Hi there,
What is the URL of the site you are referring to?
I do not see any sites connected to the account you are contacting us from. Is it a WordPress.com hosted site?
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I am having the same issue. I’ve been in contact with our hosting company and everything looks fine on their end. How is possible for every email and username on my account to be removed?
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blakechild4cw –
If WordPress.com is not your hosting company then that indicates you’re running the other version of WordPress. That’s the open source WordPress.org software and you can find help for it from https://wordpress.org/support/forums/
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I am on wordpress.com. I find it very interesting that when I flip through these forums that’s about the only response anyone at your organization has. Please go to cranewerks.com and help me identify the issue.
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That is a self-hosted WordPress.org site, which we really can’t help with here.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
With that said, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/
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