no acces to my own payed site

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  gerdienvdgronden · Member · May 26, 2018 at 6:42 am

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  When i want to go to my own site Ikoontje.nl google tells me: forbidden you have no acces to this site form your server! what now!?

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  kenwood31 · Member · May 26, 2018 at 7:01 am

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  Hello,

  The website works on my side.
  However, it’s not a wordpress.com website and should request support here : https://wordpress.org/support

  Just to clarify, this support forum assists users of WordPressdotcom hosted sites and the guidance provided here may not be relevant to DIY WordPress.org sites hosted with an external hosting provider (e.g. Bluehost, GoDaddy, etc.). For more information on the differences: https://en.support.wordpress.com/com-vs-org/

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  mommyhive · Member · May 26, 2018 at 7:18 am

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  Hi @gerdienvdgronden,

  Check if the below article is of any help to your current scenario.
  http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

  As @kenwood31 said your question is related to a site that is using the WordPress.org software, which is hosted outside WordPress.com.

  Please post your question on the WordPress.org support forum: https://wordpress.org/support/

  You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:

  https://wordpress.org/support/register.php

  Hope that helps.

  Thank you.

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  fstat · Staff · May 26, 2018 at 9:10 am

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  Hi there,

  As both @mommyhive and @kenwood31 already mentioned, your site Ikoontje.nl is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Combell. Therefore, you need to contact them regarding your login issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/