no access

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  ulrikaswim · Member · May 17, 2018 at 9:43 am

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  I have set up a personal subscription today. I cannot access my site, log on with Google, and it just says I do not have a WordPress site yet, the same if I try to write anything it then asks me to go through the setting up process again. I chose the site name rochesterpsychotherapy.co.uk, how do I access this?
  Following e mail WordPress link gives me the same scenario, just going round and round in circles.

  Ulrika

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  gemmacevans · Member · May 17, 2018 at 9:57 am

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  Hi Ulrika,

  The plan for rochesterpsychotherapy.co.uk was purchased through a different account. Are you able to logout of WordPress.com and login using the email address your purchase receipt was sent to?

  Come back to me if you have any trouble.