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  thekeoldenbloc · Member · Jun 20, 2018 at 11:55 am

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  Hello,

  I have updated some plugins on our website http://www.oldenbloc.de today.
  Now I can not access or access the website anymore.
  Could you help me with this and undo the updated plugins and the changes from today 20.06.2018?

  Thanks for a quick feedback,
  Marcus König

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  fstat · Staff · Jun 20, 2018 at 3:33 pm

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  Hi Marcus,

  Your site is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by DomainFactory. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can ask over at the WordPress.org forums:

  https://wordpress.org/support/

  If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

  WordPress.com vs. WordPress.org