No access

  • Unknown's avatar
    xivthorg · Member ·

    I’m unable to customize or access any of the apps, there is no bar on the left. Tried the Jetpack Debug but was not able to follow directions cause I have no access. Please adivse.

    Site: https://xivth.org.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • aleone89 · Staff ·

    Hello there,

    It looks like this is a self-hosted site with Bluehost, so the support is limited on this occasion.

    You may want to check that the theme in use is as up to date as it could, as an our of date theme is the usual cause of these kinds of issues.

    I hope this helps.

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