no access

  • Unknown's avatar

    i am afraid that my site has been hacked.
    i no longer have access, obviously my account has been hacked.
    i can no longer get in with my access data.
    wordpress thinks that i don’t have an account at all.
    i have been maintaining my site on wordpress for many years.
    what can i do now?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there,

    I looked into your site, and it is not hosted with us here at WordPress.com. From the hosting checker I used, it appears the site is hosted at https://www.world4you.com/. I would contact them since they would have access to your site and account and would be best positioned to assist you with regaining access to your site.

    To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

    http://support.wordpress.com/com-vs-org/

    Hope this helps.

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