no access in the informations upgrade

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  mabasasi · Member · Jun 17, 2014 at 3:25 pm

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  I already have a website (www.mbambirra.com.br) done in WordPress, but I can not get into your pages to make changes. I recently changed my ISP to Google Chrome. Is there any incompatibility or special access key? How do I re-access the updates? Thank you.

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  jackiedana · Member · Jun 17, 2014 at 9:58 pm

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  Your site at http://www.mbambirra.com.br is not hosted at WordPress.com, but is instead hosted on another provider using the software available at WordPress.org. That means we at WordPress.com do not have any access to your site and cannot assist you in regaining access to it.

  Please refer to http://en.support.wordpress.com/com-vs-org/ for the differences between WordPress.com and WordPress.org.

  You may wish to contact your hosting provider for more assistance.