No access to account because Lost Password Emails aren´t send

  • Unknown's avatar

    Dear users,
    I am not sure if anybody can help me with this, but I try asking the question anyway as I can´t see any possiblity to contact WordPress. If anyone knows a place to send my question to, I appreciate your suggestions.
    The problem is about another account with wordpress I started nine years ago. I didn´t use the blog and account for about eight years now, but wanted to get access to my blog again. As I could not remember the password, I filled out the Lost Password Form with the e-mail address of the other account, but although it says I got send an e-mail, I never get one. I still have the e-mail adress, but the options that WordPress give to reown an account, does not help. I really just need the link or password reset e-mail that WordPress tell they would send to me, but I never get it (even not in Junk or Spam).
    Does anybody know how I can get access to my account again or contact WordPress, so they would asure, that the e-mail is send?
    Thank you and kind regards

  • Hi there,

    Can you please give me the username, the site address, and the email address of the account you’re trying to access? It’s impossible to check if the password reset email was sent correctly if we don’t know which account to check.

    Please type the email address on its own line. That will prevent it from being visible to regular forum users.

  • I see my colleague is already helping you in another thread, so please reply there instead.

    https://en.forums.wordpress.com/topic/no-access-to-account-because-lost-password-emails-aren%c2%b4t-send

    I’m closing this as a duplicate.

  • The topic ‘No access to account because Lost Password Emails aren´t send’ is closed to new replies.