No access to media/drafts not saving
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I posted a short blog entry and added a library pic as the image. Since then I have been unable to save a new post draft and the pictures in my “media” are not available (grey and flashing). I cannot add an image to media. (“Image failed to upload.”) In my posts the images are showing up fine. Are these problems (not being able to save new drafts and upload new images) related?
The blog I need help with is: (visible only to logged in users)
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Hi there,
I don’t see anything wrong with the images on your Media Library. Can you please try the following?
* Clear your browser’s cache:
* Check that JavaScript is enabled and supported by your browser:
* Disable any ad-blocking and security extensions on your browser
* Check that you’re using the latest version of your browser:
* Try another browser:
If all of the above doesn’t work or you have more questions, just let me know and I’ll be happy to help!
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Clearing the browser cache helped to sort this out. My media access is back and I can save drafts. Thanks for the help!
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Hi! I’m new to WordPress so I’m not sure how to get this resolved… I started drafting a document, and it failed to save. Many times. I read your instructions/suggestions about clearing cache etc. I’m using my iPhone 8 for this. Is the troubleshooting different for phones and the WordPress App?
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@deniseverderosa, yes, the troubleshooting is different for the apps. Can you let us know more about the issue? What exactly happens when you’re trying to save a draft? Do you see an error?
Let us also know the URL of your site and the version of your app. Thanks!
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