No access to my site

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  loganpreschurch · Member · Aug 20, 2020 at 2:22 pm

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  We had a new network installed at the church and lost access to our Word Press site to edit. The site is active, but we can’t access it as administrators. I have gotten numerous emails to access the account, but when I sign on it says we don’t have any sites yet.

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  staff-blorbo · Staff · Aug 20, 2020 at 6:06 pm

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  What is the URL of the site you’re trying to access?

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  vinitdhake · Member · Aug 20, 2020 at 6:08 pm

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  Hi there,

  In this case, please make sure you have logged in through the correct account, through which the site was built.

  Also, please provide us with the site URL you are looking for.

  Just to let you know this is a public forum for sites hosted on WordPress.com.

  If the site you are using is an open-source (WordPress.org) with a different host, you can refer to the correct forum here: https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org

  Thanks!