No access to 'My Site' for my site.

  • Unknown's avatar
    stategize · Member ·

    I am unable to access any links in the ‘my site’ drawer after logging into my wordpress account.

    My website also shows a 403 error when accessing online. I tried looking for a solution and it mentioned cleaning up some files through ftp. I tried getting my ftp credentials from my domain but now my domain (godaddy) shows it is now unlinked with the wordpress site and I cannot see any information related for it now.

    I tried accessing the ‘my site’ top left drawer for a different blog I have and it works fine! so the issue is not from my end.

    Can anybody tell me what’s going on??

    The blog I need help with is: (visible only to logged in users)

  • poojashetty18 · Staff ·

    Hi,

    Your website mentioned stategize.co. is hosted on GoDaddy.

    Please note that this is a public forum only for websites hosted on WordPress.com and so I am sorry we will not be able to assist you on this.

    There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:
    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

    WordPress.com vs. WordPress.org

    Thanks!

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