No Access to my website!

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  stuartmeadows · Member · May 28, 2020 at 1:24 pm

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  Hi, since I have downloaded Alidropship plugin I can`t access my website http://www.onlineshopdoor.com any ideas why please.
  Thanks,
  Stuart Meadows. my email is (email visible only to moderators and staff)

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  doigwebtech · Member · May 28, 2020 at 1:35 pm

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  Hi Stuart,

  Looks like your website is hitting its maximum memority limit since installing the new plugin.

  You will need to login to your Bravenet Web Services Inc control panel, and then cPanel, and in cPanel, search at the top of the page for PHP and you might see something like “Select PHP Version”, go into that, then go to Options at the top of the page, and find memory limit, and increase this value to its maximum, then you may need to save your changes.

  If you have problems finding PHP Options, let me know.

  Kind regards,
  Steve

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  stuartmeadows · Member · May 28, 2020 at 3:40 pm

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  Thank you Steve, I have sent your answer to my web hoster.

  Funny enough I was in the middle of deleting all the woocommerce plugins when it crashed.
  Kindest regards,
  Stuart.

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  doigwebtech · Member · May 29, 2020 at 4:50 am

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  You’re welcome Stuart.

  Let us know if this resolve the issue for you.

  Kind regards,
  Steve