No access to our domain

• 

  siffcarlsen · Member · Jan 27, 2026 at 10:18 am

  • Copy link
  • Add topic to favorites

  Help!

  We were working on our page and suddenly we can not access the website or the admin page. This is regarding https://www.afromasaieasternsafaris.com

  Can you please help us?

• 

  staartmees · Member · Jan 27, 2026 at 11:23 am

  • Copy link

  We can’t help as that site isn’t running on nor registered by the wordpress.com platform. You can log in at https://www.afromasaieasternsafaris.com/wp-login.php using the credentials you choose when you set up that site. If you need further help, take a look at https://wordpress.org/documentation/

• 

  staff-happinesspat · Staff · Jan 27, 2026 at 9:33 pm

  • Copy link

  Hi there,

  As mentioned, this site actually isn’t hosted by WordPress.com. Even though it’s a WordPress site we aren’t able to access any information on it since it isn’t hosted here. You may be able to get support from your host or from the WordPress open source software forums at https://wordpress.org/support/forums/

  According to our site profiler, your site appears to be hosted with NameCheap.

  If you’re ever interested in migrating your site to new hosting, check out move.wordpress.com for some automated site migration tools and the best deals on our best hosting plans.