No access to site at all

  • Unknown's avatar
    onwardmks · Member ·

    I have wordpress powered by Bluehost. i changed the URL and now it is taking me to a dark blue screen with the site name posted on it, and nothing else. I have no way of accessing my account, and the only solution says to use code. I am not a coder and do not know what to do. I am unsure if the site given is even correct as I no longer can go to my original site whatsoever.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar
    amiteshg93 · Member ·

    Hello there,

    The forum is exclusive to WordPress.com-hosted sites and your site uses WordPress software from WordPress.org.

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

    Your hosting provider may be able to help you with your issues since WordPress.com has no control over sites hosted elsewhere.

    :)

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