No access to the stats anymore

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  tradi1 · Member · Oct 23, 2019 at 5:00 am

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  Hi,
  Since yesterday we cannot access to the wordpress stats.
  A message pops up saying that ‘Please check your Primary Site’s Jetpack connection’ and if I click it goes to a website that we don’t own and we use to manage for a friend long time ago.
  I suspect that the new owner of that old website installed jetpack and something went wrong. Please can you help fixing this?
  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  tradi1 · Member · Oct 23, 2019 at 5:02 am

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  Note:
  The website is not changunarayan.info (that is the website we use to help a friend with). Our website is https://traditionalartofnepal.com

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  kokkieh · Staff · Oct 23, 2019 at 8:47 am

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  Hi there,

  That site is not connected to the WordPress.com account you’re using to post here – it looks like Jetpack was disconnected around 17 hours ago.

  Log into WP-Admin, go to Jetpack in the menu, and reconnect it to your WordPress.com account.

  For more help with this, please contact Jetpack support directly at https://jetpack.com/contact-support/?rel=support

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  tradi1 · Member · Oct 23, 2019 at 4:57 pm

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  Thanks