No access to Website

• 

  laurie586143378 · Member · Sep 17, 2018 at 8:00 pm

  • Copy link
  • Add topic to favorites

  We have a website that was in take, but now cannot access.

• 

  timethief · Member · Sep 17, 2018 at 8:02 pm

  • Copy link

  What is the URL of the site? Without you providing it we cannot help you.

  We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. Know that WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

  To save time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.

  If the site is not on WordPress.COM servers contact your web host for hosting issues. For software issues post to the WordPress.ORG support forums.

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

• 

  laurie586143378 · Member · Sep 17, 2018 at 10:01 pm

  • Copy link

  https://scialobakery.com/wp-admin/users.php?id=7

  Here is the URL – can you help me now??

• 

  timethief · Member · Sep 17, 2018 at 10:03 pm

  • Copy link

  scialobakery.com is hosted by Secured Servers, not by WordPress.COM

  Name Servers:
  ns2.ridigitalmedia.com
  ns1.ridigitalmedia.com

  We provide support only for sites hosted on WordPress.COM servers. You are posting to the wrong support forum. Know that WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

  Contact your web host for hosting issues. For software issues post to the WordPress.ORG support forums.

  The wordpress.ORG support forum is at http://wordpress.org/support.

  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.