No access to wordpress account after using WordPress Reset plug-in
-
What should I do if I downloaded the WordPress Reset plugin to reset my website, but after the reset, instead of being taken back to the dashboard, I had to log in again? I suspect that the reset may have deleted my admin account, as I am now unable to log in. How can I regain access to my website and log in again?
The blog I need help with is: (visible only to logged in users)
-
Hello,Thank you for reaching out to us for support. Please note that the free support forums we provide are intended for websites hosted on WordPress.com. Since your site is not hosted with us, we have limited resources to assist you.
However, I can guide you in the right direction to get the help you need. If you are facing an issue with a plugin, please contact the developer of that plugin for guidance. They are the best resource for help with their specific software.
Alternatively, since your hosting provider is hosting your site’s files, they have access to those files and are the best ones to assist you in regaining access to your site. Please reach out to them for further assistance.
If you still need additional guidance, I recommend reaching out to the WordPress community for help. Here’s a link to their support forum: https://wordpress.org/support/forum/how-to-and-troubleshooting
I hope this information helps.
- The topic ‘No access to wordpress account after using WordPress Reset plug-in’ is closed to new replies.
WordPress.com Forums 