No access to wordpress site
-
I once set up the site rajetter.wordpress.com to try if wordpress is suitable for the homepage of rajetter.de. I gave up on this idea, but left the wordpress pages online. Now I would like to edit the pages or take some offline (as it is only “dummy style”), but I can’t access the site an more. I can log in as “rajetter” as I am posting under this username right here, but I cannot see the site and edit it. Any help appreciated. Thanks!
-
What I post below applies only to sites hosted by WordPress.COM on our servers and not to sites hosted anywhere else.
WordPress.COM sites are solely owned by the username accounts that registered them. (Organizations, companies, etc. do not own sites.)
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
I recommend bookmarking that link or memorizing it.
You can update your email address here https://wordpress.com/me
If you are not logged in under the correct WordPress.COM username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account
If you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If the login information has been lost go to
Have you tried using the lost password link and then checking all likely email addresses for receipt?
If you check each and every possible email address and account and are not successful gaining access to the blog then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery so you can be contacted by email ie. not on these public support forums, which are available to everyone with internet access. Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
-
Hi there,
rajetter.wordpress.com is owned by a different WordPress.com account than the one you’re currently using to post to this forum. Please log in to that account to be able to manage that site.
If you’re unable to log in to that account, please follow the steps outlined in our Account Recovery guide:
-
I don’t understand this. I have created this page and it does not appear as my owned pages any more. I can’t use the recovery form because I don’t have this details any more. Is there a way to send the administrator of this page an e-mail? (Just to check if it ends up in another inbox of mine)
-
I have already sent an email to the address associated with the account you want to recover access to. If it lands in one of your inboxes reply back and we’ll help you recover access to your account.
- The topic ‘No access to wordpress site’ is closed to new replies.