no access to wordpress.com dashboard

  • Unknown's avatar
    claireballeys · Member ·

    Dears,

    I’ve subscribed to a wordpress.com premium account. My blog works fine, but nothing is available on the dashboard of my wordpress.com account. It’s quite unpleasant as I cannot not do anything. I have only a blue menu line with a blank page, what ever I click on. No support, no settings, no nothing.

    Any chance to make the options in the dashboard appearing again? I need to set a forwarding email urgently.

    Thanks,
    C.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kardotim · Member ·

    I’m sorry you’re encountering that problem. Can you please try clearing out your cache and cookies using the guide below?

    Solve Common Browser Issues

    Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?

  • Unknown's avatar
    hotelnights · Member ·

    Dear Sirs,
    I would like to know how to get an invoice. I would like to receive the invoice related to our renovation payment made in January 2014 (299 dollars). I couldn’t see in my dashboard a billing history area. Could you send me the invoice? Thank you. We are looking to hearing from you. Yours Sincerely, Jessica.

  • Unknown's avatar
    kardotim · Member ·

    @hotelnights please open a new thread at https://en.forums.wordpress.com/?new=1 and include the address of the blog you are referring to. Note that only the upgrade owner can view the receipts and your account isn’t associated with any blog.

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