NO ACCOUNT ? WHY ? PAID UP – can't sign in?

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  neilstemmet · Member · Feb 2, 2019 at 5:35 pm

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  My Site
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  WordPress.com
  Your site just got even better.
  Welcome to WordPress.com Premium! You now have special access to a bunch of new features.
  Billed To

  kleingeluknieubethesda
  (email visible only to moderators and staff)
  [redacted]
  February 02, 2019

  Order Summary
  Receipt ID: [redacted]
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  Item Price
  Domain Registration
  kleingeluknieubethesda.com
  (Expires: February 2, 2020)* Actual price: $18.00
  Discount: $18.00
  Private Registration
  kleingeluknieubethesda.com
  (Expires: February 2, 2020)* $0.00
  WordPress.com Premium
  kleingeluknieubethesda.com
  (Expires: February 2, 2020)* $96.00
  Total $96.00

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• 

  garysixtyeight · Member · Feb 2, 2019 at 5:44 pm

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  Hi there,

  If a site doesn’t appear in your account, it’s usually a sign that you’re logged into the wrong account..

  Please log out as neilstemmet, then try logging in as kleingeluknieubethesda.

  When logging in, please do not enter an email address and don’t use the Google option, only enter leingeluknieubethesda as the username along with your password.

  I hope this helps :)

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  staff-ozmodiar · Staff · Feb 2, 2019 at 11:32 pm

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  The issue is that the WordPress.com user account that you are posting from is not the owner or admin of kleingeluknieubethesda.com.

  So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to access the kleingeluknieubethesda.com dashboard.