No "add media" button in my posts
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I have no “add media” button in my posts and no “create gallery functionality in my media library. Can you help?
The blog I need help with is: (visible only to logged in users)
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Are you logged in under the exact same username account that registered the blog who is the Admin of the blog and who “owns” the blog?
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Yes, I am logged in using the same username. Is there a way to double-check? Some of the posts suggest the browser is relevant. I am using Firefox 20.0.1
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Your browser is one of the browsers and version found here http://browsehappy.com but you could have another browser related issue.
1. Try clearing your browser’s cache:
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/
3. Try with all browser extensions or add-ons temporarily disabled.
4. Try enabling HTTPS: http://en.support.wordpress.com/https/
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P.S. I see several threads where bloggers using Firefox 20 are experiencing the same issue so I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.
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Thanks for swift response, I am subscribed. I had already done 1,2 and 3 above and have now done 4 also, but still have no “add media” button, so cannot add a gallery of images. BMR.
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Hopefully you understand that you create galleries in Posts and Pages http://en.support.wordpress.com/images/gallery/ and not in the Media Library where your media is stored.
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Yes, I do. I am using the “New Post” option near my Gravatar near the top right of the page, but stll I only have “add photo” in the post; no “add media” button still. Thanks for helping.
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I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.
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