No admin on old website

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  niallportwest · Member · Apr 24, 2017 at 11:03 am

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  Hi Guys,

  I am looking for help regarding removing or gaining access to an old wordpress site belonging to the company. The blog was attached to our old website which has since been removed, however the linking wordpress subdomain is remaining. After researching, the email used to create the account was decommissioned in 2014.
  I have tried resetting password for every possible email that would have been attached but none have accounts.

  Can someone offer any advise on what other steps to provide?

  The blog I need help with is: (visible only to logged in users)

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  dave2swords · Member · Apr 24, 2017 at 11:07 am

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  Hi there
  http://ttttttttttttttttttttttttttttttttttttttttttttblog.wordpress.com/ does not yet look like a company website, though it is a great beginning for one!

  What is the address of the site in question? That is the first step of our being able to help you.

  best,
  dave

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  niallportwest · Member · Apr 24, 2017 at 11:15 am

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  Hi Dave,

  The website in question is portwest(dot)wordpress(dot)com

  Thanks.

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  dave2swords · Member · Apr 24, 2017 at 11:30 am

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  Hi Niall
  You can fill out the account recovery form as discussed here:
  https://en.support.wordpress.com/account-recovery/#account-recovery-form

  Not having access to the email could be problematic since there is information required that is sent to that email. However if you can find a Transaction ID from an old receipt you will have what you need.

  Hope this helps!
  dave