No admin user, need to reset admin password

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  jp809coral · Member · Aug 18, 2014 at 8:46 pm

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  Our web administrator has left the company and we do not have the administrator password. How can we have this reset?
  Jim Pitcher

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 18, 2014 at 8:48 pm

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  You can’t reset anything because you do not own the blog.

  Every blog has a sole owner and it is the person with the username account who registered the blog under that username account and associated email address.

  You need to contact the blog’s owner and have her/him act on this. You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or transfer the blogs and the upgrades to another username account.

  To transfer a blog from one username account A to another username account B you must first log in under the username account A that owns the blog you want to transfer to the other username account.

  Then you add the other username account B as an Admin of the blog.
  adding users http://en.support.wordpress.com/adding-users/
  user roles http://en.support.wordpress.com/user-roles/

  Then you A can use this process to transfer the blog to that username account B instead http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account