No Ads

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  davegarrett · Member · Nov 9, 2014 at 5:58 pm

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  Hi there,

  I can see the No Ads renewal button, but another administrator cannot. When I click the Support button, expecting to see the Support Form, I just get frequently asked questions but no form.

  Thanks,
  Dave

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 9, 2014 at 6:08 pm

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  Is the person you refer to the original Admin of the blog who registered it and purchased the upgrade?

  Or are you the original Admin ie. the blog’s actual owner who is trying to transfer the upgrade to them?

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  davegarrett · Member · Nov 9, 2014 at 6:13 pm

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  I’m the original admin. I’d like to transfer ownership of everything, upgrades and all, to Aidan, the new administrator.

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  timethief · Member · Nov 9, 2014 at 6:17 pm

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  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or transfer the blogs and the upgrades to another username account.

  To transfer a blog from one username account A to another username account B you must first log in under the username account A that owns the blog you want to transfer to the other username account.

  Then you add the other username account B as an Admin of the blog.
  adding users http://en.support.wordpress.com/adding-users/
  user roles http://en.support.wordpress.com/user-roles/

  Then you A can use this process to transfer the blog to that username account B instead http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

  See also http://en.support.wordpress.com/my-upgrades/#transferring-upgrades

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  davegarrett · Member · Nov 9, 2014 at 8:44 pm

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  Thanks very much!

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  timethief · Member · Nov 9, 2014 at 8:46 pm

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  You are welcome and best wishes, Dave.