No-ads extension

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  fabiennehb · Member · Apr 20, 2014 at 2:14 pm

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  Hello!
  I’ve just paid for the no-ads upgrade for my blog http://aperobloglondon.com/ but the ads are still there.
  How long is it going to take for them to disappear?

  Thanks

  Fabienne

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 20, 2014 at 3:22 pm

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  Please check these locations to be sure the purchase went through because I see the ads too.

  Dashboard > Store My Upgrades
  Dashboard > Store > Billing History

  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  fabiennehb · Member · Apr 20, 2014 at 4:09 pm

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  Thanks. The purchase went through, I’ve got the receipt.
  I’m looking forward to get a response from the staff.

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  timethief · Member · Apr 20, 2014 at 5:37 pm

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  Tanks you for confirming the purchase. Please be patient while waiting for Staff to respond as it’s a long weekend.

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  timethief · Member · Apr 20, 2014 at 5:37 pm

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  Tanks = Thank :(

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  fabiennehb · Member · Apr 21, 2014 at 3:33 pm

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  Hello,
  The ads are still. I’ve bought the upgrade more than 24h. What is going on?

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  staff-blorbo · Staff · Apr 21, 2014 at 5:46 pm

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  Your WordAds application for http://aperobloglondon.com/ was accepted on May 18, 2012. You should have received a welcome email from us on that day, though it was a long time ago.

  You can fully control WordAds via Settings -> WordAds in your blog’s Dashboard.

  Also, if this is regarding the image overlay ads (we announced this new ad types on April 1 at a private blog you were invited to when you joined WordAds), please let me know if you’d like to have just those disabled.

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  fabiennehb · Member · Apr 21, 2014 at 6:51 pm

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  Hello macmanx,
  “Your WordAds application for http://aperobloglondon.com/ was accepted on May 18, 2012” – This is not possible. I bought the upgrade yesterday.
  I have no joined WordAds.
  Could you please disable the ads on my blog asap or reimburse me.
  Thanks

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  staff-blorbo · Staff · Apr 21, 2014 at 7:00 pm

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  You applied for WordAds at http://aperobloglondon.com/ in May of 2012 and were approved May 18, 2012.

  I assure you, it’s entirely possible, because we wouldn’t have received a fully filled-out application from your user account if that were not the case. :)

  As mentioned, you can disable WordAds from Settings -> WordAds in your blog’s Dashboard.

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  fabiennehb · Member · Apr 21, 2014 at 7:04 pm

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  The Wordads is disabled.
  I’m checking my blog and the ads seem to have gone finally.
  Thanks for your help

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  staff-blorbo · Staff · Apr 21, 2014 at 7:12 pm

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  You’re welcome!

  Please let us know if you have any more questions!

  And, if you have any questions about the WordAds program, please let us know via http://wordads.co/contact/