No Ads upgrade

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  cushniebros · Member · Apr 3, 2014 at 10:23 pm

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  I got the No Ads upgrade a couple days ago but a viewer says they’re still seeing ads. Would it be a cache issue?

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Apr 3, 2014 at 10:45 pm

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  I do not see any ads at http://margaretandjeffadopt.wordpress.com/

  If the viewer sees the ad again, would you please ask them for a screenshot? You can then upload it via Media -> Add New in your blog’s Dashboard so we can take a look.

  Here’s how to make a screenshot:

  Take a Screenshot

  Please note that it’s possible for ads to appear in your browser that were *not* placed there by WordPress.com. These ads are sometimes caused by malware or a virus, but more often it is due to a browser extension or toolbar that you may have installed in your browser.

  These sites have further explanation and suggestions for eliminating the ads:

  http://onecoolsitebloggingtips.com/2012/09/14/bloggers-beware-of-adware/

  http://blog.wikimedia.org/2012/05/14/ads-on-wikipedia-your-computer-infected-malware/

  http://www.littletechiethings.com/2012/06/how-to-remove-ads-not-by-this-site.html

  I hope this helps! Please let me know if you have any further questions.