No ads upgrade missing (I joined WP in 2009!)

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  sungjinyang · Member · Aug 4, 2015 at 12:30 pm

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  Hi

  There is no option for No Ads Upgrade at my Store page
  even though I joined WordPress in 2009.

  Is there any help I could get?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 4, 2015 at 3:06 pm

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  If you are logged in as Admin under the same username account that registered the blog and purchased the No Ads upgrade for that blog previously, that’s strange. Try here http://sungjinyang.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  If you are not successful then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  sungjinyang · Member · Aug 4, 2015 at 3:26 pm

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  I tried the link but there’s still no option for no ads upgrade

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  timethief · Member · Aug 4, 2015 at 3:36 pm

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  Okay then. I see you tagged this thread for Staff help so all you need now is patience.

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  sungjinyang · Member · Aug 4, 2015 at 3:56 pm

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  many thanks, hope Staff help me to resolve this problem

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  justjennifer · Member · Aug 4, 2015 at 6:38 pm

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  @sungjinyang – Up until the end of July, users whose accounts were older than September 1st last year (which your’s is) were able to purchase individual upgrades (like No Ads, or another 10GB of storage) rather than needing to buy the entire Premium bundle package. Now, however, it seems that if you didn’t buy any upgrade within the last year, you’ll have to buy the Premium bundle in order to get the No Ads upgrade.

  If you did have some kind of upgrade on your site previously, see if you can purchase the No Ads upgrade by itself in your site’s Dashboard>Store>Store at http://sungjinyang.wordpress.com/wp-admin/paid-upgrades.php

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  rachelmcr · Member · Aug 5, 2015 at 9:49 am

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  Hi there,

  The No Ads feature is now a part of the WordPress.com Premium plan, which you can purchase from your Plans page. (No Ads is no longer available to purchase separately as a new upgrade.)